Privacy Policy

Introduction

Vanessa Research, Inc. (hereinafter “VRI”) is committed to safeguarding your privacy online. This Privacy Policy describes how we handle the personal information that you provide to us on our web sites. It does not apply to information collected from you in different forums, including offline information collection. We understand the importance of privacy to our customers and visitors to these web sites.

Please be sure to read this Privacy Policy before using or submitting information to us. This Privacy Policy is subject to change from time to time, so please check back periodically. Your use of this Web site is subject not only to this Privacy Policy, but also to this site’s Terms of Use. By accessing and using our web site, and by providing us with your information, you agree to be bound by this Privacy Policy.

Your Information

VRI provides you with the opportunity to contact us about questions you may have about VRI or our products. As part of that process, VRI collects personally identifying information, such as customer names, street or e-mail addresses, phone numbers, or any other information which, when used by itself or with other data, might identify a customer or visitor to our Web site individually. To protect your safety, you should not provide VRI with any personal information that is not specifically requested, such as your personal medical history. We will use the information you provide to respond to any direct question you asked. We may also use this information for other business purposes, such as offering you the opportunity to receive notices regarding existing or new VRI products or services, to invite you to participate in surveys about our products, to notify you about promotions we may be hosting, and to further personalize your experience on our site. Personal identifying information is used only for our legitimate business interests, including complying with applicable laws and regulations. We may share your personal information with our affiliates, business partners, and other limited and carefully screened third parties. We will also share your personally identifying information if required by law to do so. From time to time, we will also provide aggregate statistics about our customers; sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying or medical information.

Cookies

As part of offering and improving our services, we may use “cookies” to store and sometimes track information about our online customers and users. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. This information maybe used to better understand, customize and improve user experience with our websites, services and offerings as well as to manage our advertising. Cookies can make use of the web easier by saving status and preferences about a web site. Some parts of our web site where you are prompted to log-in or that are customizable may require that you accept cookies. Cookies by themselves cannot be used to find out the identity of any user. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent.

We may use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout

Children

We understand the need to protect children’s privacy online (we define “children” as minors younger than 13). We do not knowingly collect or use any personal information from children. We do not knowingly allow children to register with us, order our products, communicate with us, or to use any of our online services.

Your Control/Contacting VRI

You may, at any time, remove your personal identifying information from our current customer database. If you have submitted personal identifying information to VRI, and you wish to have it removed from our records, please e-mail us at info@vanessaresearch.com. To process your request, you must include the web site to which you provided the information (i.e., vanessaresearch.com) and indicate on the subject line “Deletion Request.” However, for our record keeping purposes, we will retain personal identifying information you submitted for any previously completed contractual transactions. If you have other questions about this policy, the information you have provided to us, or wish to notify us that you do not want your information shared with unaffiliated third parties, please contact us at info@vanessaresearch.com and please include the e-mail address used for registration. Again, in order to process your request, you must include the name of the web site to which you provided the information and a detailed explanation of your request. We will respond to all reasonable requests as soon as feasible.

Cross Border Transfers

The Site is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.

Security

VRI is committed to providing reasonable measures to protect your personal identifying information from any unauthorized access or disclosure, and uses industry standard measures such as SSL technology to protect your information. In addition to the steps taken by VRI to protect your privacy, you should also take measures to safeguard your personal information.

Retention Period

We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Policy. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Site to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the enforcement of the Site Terms of Use, applicable statutes of limitations, litigation or regulatory investigations).

Updates to our Privacy Policy

From time to time, we may update this Privacy Policy. Any changes will be effective when we post the revised Privacy Policy. This Privacy Policy was last updated as of the effective date listed above. If the Privacy Policy changes in a way that significantly affects how we handle personal data, we will not use the personal data we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the policy may occur that will not significantly affect our use of personal data without notice or consent. We encourage you to periodically review this page for the latest information on our privacy practices.